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15 July 2011

Interoperability is more than just radios

Public safety agencies are using more technology and more technological devices today than ever before.  The challenge is that as public safety begins to use and depend on these digital devices the connectivity that is needed to make the communications technology work in a crisis is being shared with everyday citizens.  We all know what happens in a disaster when everyone tries to make cell phone calls--the system becomes overloaded and there are no priority connections (there is for cell phone calls via the GETS system, but that is another topic).

See the NPR story, Many First Responders Still Struggle To Communicate which speaks to the capabilities that new technology can provide.

- Emergency Management